"Some parents use this simple but effective technique with their small children: Rather than commanding their children to eat everything on their plate, they give them a sense of control by asking, "What do you want to eat first, the broccoli or the potatoes?"

"Now, far be it from me to compare your colleagues to toddlers, but here's the deal: Adults aren't super keen on being told what to do either! Which is why offering your colleagues a menu of options whenever possible is a great strategy. Offering a menu helps people feel more autonomous and in control of their destiny. And rather than presenting a binary option where the choices are 'yes' or 'no', offering a menu helps move people to a 'yes' because now it's just a matter of which 'yes' they choose." - M Kerr