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"The most overlooked skill in communication: the ability to make someone feel heard without agreeing with them. Hearing and agreeing are not the same thing. You can validate someone's experience without endorsing their conclusion. Most conflicts escalate because hearing gets confused with agreeing." - Scott Clary

"If I were a superhero I would be "Typoman!" The writer of wrongs!" - J Doe

You can have your own opinion, but not your own facts. JOHN SPENCER, CHEF FÖR URBAN WARFARE STUDIES WEST POINT, USA

"It is easier to fool people than to convince them that they have been fooled." - Mark Twain

"Curiosity isn't confirming the story you've already created." - Suzanne F. Stevens

It is possible to commit no mistakes and still lose. That is not a weakness; that is life." Star Trek captain Jean-Luc Picard

"I'm not offended by all the dumb blonde jokes because I know I'm not dumb, and I also know that I'm not blonde either." The incomparable Dolly Parton

”Generellt sett innebär folkmord inte nödvändigtvis den omedelbara förstörelsen av en nation, utom när det åstadkoms genom massmord på alla medlemmar av en nation. Det är snarare avsett att beteckna en samordnad plan av olika åtgärder som syftar till förstörelsen av de väsentliga grunderna för nationella gruppers liv, med målet att tillintetgöra grupperna själva.” - Raphael Lemkins

"A fabulous way to end a conversation you want to escape from is to take off your sock and hand it to the person talking." - J Doe

"Poets have been mysteriously quiet on the subject of cheese." G.K. Chesterton

“Candid communication without connection is confrontation. Candid communication with connection is care.” - Zach Mercurio

"Sometimes you have to take a break from being the kind of boss that’s always trying to teach people things. Sometimes you just have to be the boss of dancing!” Michael Scott, The Office

"Nobody wanted to sing a duet with me, so I bought a duet-yourself kit." - J Doe

“For fast acting relief, try slowing down." Lily Tomlin

“You learn more in one hour of doing something than in three months thinking about something.” Marc Randolph, co-founder of Netflix

So...you mean stress balls AREN'T for throwing at people who stress you out?" - J Doe

“I don’t want to live my life as an actor in a drama just to reach the end and realize I was the director, and it could have been a comedy.” Paul Osincup 

"You can't have everything. Where would you put it?" Steven Wright

"If you sell something, you make a customer today. If you help someone, you make a customer for life." - Jay Baer

"I lost my friend’s audio book, and now I’ll never hear the end of it!" - J Doe